PRIVACY POLICY

We respect and value your privacy. You may visit our website at any time and your identifying personal information will be used only to support the relationship between you and our store. In this regard, we guarantee that we will not sell or provide your personal information, either in whole or in part, to anyone for any reason, unless required to do so by order of law.

This Policy is a statement of our general privacy policy and practices governing the ways in which we collect, hold and use information about individual persons. This Policy, attached with any supplementary explanation, is designed to provide privacy protection tailored to the individual visitor to, or user of, this Site.

SECURITY INFORMATION

At our site you are provided by full protection on any personal information such as your name and contact information [your mailing address, contact telephone number(s), and other pertinent identifying information you may provide to us in order to serve your needs]. In addition, we use the latest and most up-to-date security software to encrypt your payment information, including your personal and credit card data. For more details regarding our Security Policy, please click on the Terms of Use link.

1. PRIVACY

The term “personal data” as used in this Policy refers to information such as your name, birth date, e-mail address or mailing address that can be used to identify you. The Alternative Natural Healthcare Services Inc. will not process your personal data without your consent.

In processing your personal data, we comply with internationally recognized standards of privacy protection. In so doing, we ensure compliance by our staff with strict standards of security and confidentiality. 

2. INTENDED USE OF PERSONAL DATA

Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require registration. When you register with us, you may need to complete certain fields. In these situations, if you chose to withhold any personal data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query. 

Alternative Natural Healthcare Services Inc. processes personal data for specific and limited purposes, which we inform you about when we ask you for information. For example, we may collect and use personal data to provide you with products or services, to bill you for products and services you request, to market products and services which we think may be of interest to you, or to communicate with you for other purposes. Information you send to our customer service department is used only to help resolve your problem and is otherwise kept private. 

Alternative Natural Healthcare Services Inc. keeps your data only for as long as is reasonably needed for such purposes and in accordance with any applicable legal or ethical reporting or documentation retention requirements. 

3. NON-DISCLOSURE OF INFORMATION

Alternative Natural Healthcare Services Inc. will not sell, share or otherwise distribute your personal data to third parties. However, personal data may occasionally be transferred to third parties who act for or on behalf of Alternative Natural Healthcare Services Inc., or in connection with the business of Alternative Natural Healthcare Services Inc., for further processing in accordance with the purpose(s) for which the data was originally collected. 

Where disclosure of personal data to a third party occurs we will endeavour to ensure that the processing is performed in accordance with the purposes and within the limits under which the data was originally collected. Such third parties may operate under different privacy policies. In the event that this website is closed down, all personal data will be destroyed or you will be notified of any new manner of use of the data so you may revoke your consent of the use of this data. 

4. RIGHT OF ACCESS

You have the right to access and update your personal data or to require their deletion. We endeavour to ensure that personal data is up-to-date, accurate, and complete. If you wish to access or correct your personal data held by us, please email us at: info@alternativenaturalhealthcare.ca. Your requests will be dealt with in a prompt and proper manner. No charge will be levied for complying with a correction request, however, for all other requests, Alternative Natural Healthcare Services Inc. may charge a small fee to cover its costs. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on Alternative Natural Healthcare Services Inc. 

5. SECURITY AND CONFIDENTIALITY

To ensure the security and confidentiality of personal data that Alternative Natural Healthcare Services Inc. collects online, Alternative Natural Healthcare Services Inc. uses data networks protected, inter alias, by industry standard firewall and password protection. Access to personal data is restricted to those employees who have a need to use the data and who have been trained to handle such data properly and observe strict standards of confidentiality. If an employee breaches our policies and procedures he/she will be disciplined accordingly. Staff compliance with our policies and procedures is regularly audited and reviewed. While we cannot guarantee against any loss, misuse or alteration to data, we try to prevent such unfortunate occurrences. 

6. ANONYMOUS DATA AND “COOKIES”

Most of the information that Alternative Natural Healthcare Services Inc. collects from its website(s) is anonymous information, such as the pages you visit and searches you perform. When you visit our website, we do not collect any personal data from you unless otherwise authorized by you.

Anonymous information is processed by Alternative Natural Healthcare Services Inc. to help improve the contents of the site and to compile aggregate statistics about individuals using our site for internal, market research purposes. In so doing, Alternative Natural Healthcare Services Inc. may install “cookies” that collect the first level domain name of the user (e.g., “bigmail.com” from and e-mail address of john@bigmail.com) and that date and time of the access. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information that is sent to your browser and stored on your computer's hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie, this will enable you to decide if you want to accept it or not. 

7. SPAMMING

Alternative Natural Healthcare Services Inc. does not condone “spamming.” Spamming is defined as sending unsolicited e-mails, usually of a commercial nature, in large numbers and repeatedly to individuals with whom the sender has had no previous contact or who have declined to receive such communications. 

In contrast, where Alternative Natural Healthcare Services Inc. believes that certain product, health, or other information is of importance to you it reserves the right to inform you by e-mail whilst giving you the choice of opting out of such service. 

8. PERSONAL INFORMATION AND CHILDREN

Alternative Natural Healthcare Services Inc. will not knowingly collect, use or disclose personal data from a minor under the age of 13, without obtaining prior consent from a person with parental responsibility (e.g., a parent or guardian) through direct off-line contact. We will provide the parent with (a) notice of the specific types of personal data being collected from the minor, and (b) the opportunity to object to any further collection, use, or storage of such information. Alternative Natural Healthcare Services Inc. abides by laws designed to protect children. 

9. LINKS TO OTHER SITES

This Privacy Policy applies only to this Site to the exclusion of third party websites. Alternative Natural Healthcare Services Inc. will not provide links to other websites that we believe may be of interest to our visitors. We aim to ensure that such websites are of the highest standard. However, due to the nature of the World Wide Web, Alternative Natural Healthcare Services Inc. cannot guarantee the standards of every website link it provides to be responsible for the contents of non-Alternative Natural Healthcare Services Inc. sites. 

10. CONTACT

If you have any queries or complaints about our compliance with this Privacy Policy, or if you would like to make any recommendations or comments to improve the quality of our Privacy Policy, please email us at: info@alternativenaturalhealthcare.ca. This privacy policy is effective as of March 15, 2014. We aim to constantly improve the tools available to you to manage the data that you provide to us. Please refer to this page from time to time to review these other new features.